Customer Testimonials

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DealerRater Mar 10, 2022

Having previously dealt with Toyota dealerships in the Richardson/Plano area, mainly because I am more familiar with the area I previously lived in, I had been disappointed in the dealers I had dealt with. Wow, what a difference I experienced when I decided to bring my 2010 Prius to Toyota of Mt. Pleasant! These are the most helpful folks I've ever worked with at any auto dealership. Especially the customer interface/communication provided by the assistant service manager Channing. Between Federico and Channing, the experience was very pleasant. If my vehicle ever needs services again, I will definitely return ...

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DealerRater Jun 18, 2020

We bought a 2018 Ford Explorer XLT at Everett. David Munoz was our Salesman and I can't say enough good things about our experience. He went over and beyond his job to help us. Courteous, helpful, friendly, and knowledgeable. I would definitely recommend him 😊 and this dealership to anyone looking for a new vehicle. 😁👍

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DealerRater May 18, 2019

Shelby was helpful and answered all my questions. The finance person was nice and I would recommend your dealership. I am enjoying a used truck that is in great condition.

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DealerRater May 17, 2019

We've been using their service department since taking delivery of our 2018 Camry. Easy to book service appointments on line. Wait time is normal. Waiting room is comfortable, with complementary coffee and donuts.

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DealerRater May 17, 2019

Angel was great to work with and I was very pleased with my purchase. He went above and beyond to make sure the car was perfect before I drove away.

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DealerRater May 14, 2019

I was able to get the vehicle I wanted! I love Everett in Mount Pleasant they always go above and beyond! Awesome, friendly customer service.!!

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DealerRater May 12, 2019

I was treated as a person, not a potential customer. I felt absolutely no pressure in purchasing my Corolla from Angel. Angel explained every detail with great patience. I've had occasion in dealing with the service department quite a few times and, again, had above par customer service. My 93 year old mother bought her 2014 Camry from Angel and has only spoken of him as a very kind and considerate person. She loves the happy birthday calls! My sister is seriously considering buying a replacement Toyota as her Prius is 11 years old. Of course we will steer her to Angel. ...

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DealerRater May 11, 2019

Everyone was very nice. almost every person made eye contact and gave a big smile. Makes you feel good. Brian in service was exceptional. P.S. Makes paying the bill easier. haha Doug J

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DealerRater May 9, 2019

Brian Roberts makes getting your vehicle serviced a pleasure. He is very accpmadating, and explains everything without being pushy. Never have had a bad experience there unlike other dealerships

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DealerRater May 8, 2019

Great customer service. Everyone was very friendly and knowledgeable about the vehicle I purchased. Normally a new car purchase is an all day event but not at Everett Toyota. Just a few hours and I was driving off the lot in my new car.

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DealerRater May 8, 2019

Helped me find the car I was looking for instantly and gave me the best deal possible. Very helpful and understanding. Took great care of me and still do.

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DealerRater May 7, 2019

Easiest dealership EVER to work with. Very comfortable and they seemed very honest. I left feeling like I made the best possible decision on everything and was given a fair deal.

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DealerRater May 7, 2019

You have a great product, but you back it up with friendly and professional people on the sale’s floor, as well as the service department.

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DealerRater May 6, 2019

Honest and knowledgeable sales team. I was not given the run around and all the back and forth with management on the sale of my truck. Highly recommend this dealership

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DealerRater May 5, 2019

Great visit. There were 3 recalls on my Tundra but only two were able to be addressed. Corporate IT issues. Service representative was courteous and friendly. Coffee was good and and waiting area was comfortable.

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DealerRater May 5, 2019

Shaney was a great salesperson to work with. Once she identified what best met my needs she then went to work on getting a deal I could live with. Spending this amount of money always hurts but I did feel like I was treated fairly. I drove over 2 hours to get there and I am very glad I did.

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DealerRater May 5, 2019

25000 mile tire- rotation. In and out in good time. Very friendly dealership. I do not know the names of any of the employees. Sorry. Roy sold me the car but was not involved in the service that was rendered this trip.

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DealerRater May 4, 2019

Brian and his team do an excellent job of getting you in and out as soon as possible. Good service and friendly people coffee and donuts are good to. A better job on the car wash would be good though.

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DealerRater May 2, 2019

Everett has maintained my 4 Runner for the last three years. All maintenance has been professionally completed and on time. The service technicians are all fully qualified and take pride in their work. The waiting area is comfortable and the facility is always spotlessly clean. Once the service has been completed all vehicles are washed as a courtesy to the customer. The service advisors are familiar with Toyotas and many other brands of vehicles and are friendly and easy to talk to about any problem I might have with my car. EXCELLENT CUSTOMER SERVICE.

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DealerRater May 1, 2019

I was very impressed with the quality of service and level of professionalism the team at Everett demonstrated. Shelby went above and beyond to provide the best in service. I will definitely be returning in the near future to look at a replacement for my truck.

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DealerRater May 1, 2019

We will be a returning customer because of Jennifer Myers . She did everything she could to get me the truck I wanted. She was great at explaining everything and went into detail about the warranty. She was able to answer any questions or concerns we had and was just an all around great sales person.

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DealerRater May 1, 2019

Rowdy & Chris were unbelievable to work with!! They worked finance miracles and got me exactly the car i wanted for an amazing price. Would recommend to anyone.

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DealerRater May 1, 2019

I recently purchased a used Toyota Sienna and had it serviced this week. I have decided that I will always bring it back. I was extremely impressed with their knowledge, courtesy and over the top customer care. I'm 66 years old and never witnessed better customer service. I witnessed several other customers that shared the same experience while we waited for our vehicles to be serviced

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DealerRater May 1, 2019

Staff always courteous and keeps customer up to date how the service is going and when the car is ready. They always wash the car and vacuum the inside.

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DealerRater May 1, 2019

I would recommend Everett Toyota. We were very pleased with our car buying experience. Jennifer Myers and supporting staff were very helpful. A sincere thank you to Everett Toyota!

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DealerRater Apr 30, 2019

Just had to rotate tires this time. Washed car but did not vacuum front floor boards like normally do. I had asked for them to check back right rear tire because we had saw a roofing staple in it and pulled it out. When I picked up the girl told me that they didnt right anything about it on ticket but that they had checked for leaks.

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DealerRater Apr 30, 2019

Shelby always takes great care of us. This was my third purchase! We did this deal mainly over the phone and she is a pro! Never had a worry with the process.

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DealerRater Apr 29, 2019

The sales department outshined my expectations. Before I even showed up, Jennifer Myers had all the paperwork prepared. They are super nice and are willing to do everything possible to get the price you need for your future vehicle.

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DealerRater Apr 27, 2019

This was by far my best experience purchasing a vehicle. I drove 5 hours to get the vehicle and the communication in the days leading up to me going to get the car was also great. They care about their customers here. I also received great advice

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DealerRater Apr 27, 2019

The service department is great. The people are friendly and their prices are reasonable. I use them for all of my car maintenance needs. I would highly recommend Everett Toyota.

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DealerRater Apr 27, 2019

The service department is always helpful and gets me in and out quick when its oil change time. Will definitely be back and maybe even buy another Toyota.

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DealerRater Apr 26, 2019

What I like about Everett Toyota is that I am always met by a smiling service writer, welcoming me as I pull in the service bay. Brian Roberts was the service professional this time and he introduced me to Jacob, if I recall, who was training this day. I was kept informed as to the progress of my service and was shown the cabin air filter that they suggested to be replaced. I totally agreed after seeing it. Then when my vehicle was ready Brian walked with me to the cashier's desk and explained what they did and what ...

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DealerRater Apr 24, 2019

They were perfect about everything. Understood everything and take good care of you! If you have any questions you want to ask they are willing to help out and answers your questions.

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DealerRater Apr 24, 2019

Great customer service. Made buying a car stress free. Put us in a car that fit our needs and wants. Made sure we knew all of our options. Overall experience was fantastic.

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DealerRater Apr 23, 2019

Such an excellent place of business! Very Friendly service and clean atmosphere! We drove 4.5 hours to purchase our vehicle and are very happy with everything! Thank you!!

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DealerRater Apr 22, 2019

I'm from San Antonio visiting my daughter that goes to Texas A&M Commerce. Of course she needs her car services I called Everett and they got me appointment that same day and it was a Saturday. Awesome service.

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DealerRater Apr 21, 2019

Rowdy did everything he could for us to be able to drive our truck home the same day! Very good customer service!! We enjoy our truck, thank you so much!!

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DealerRater Apr 21, 2019

Brian is the reason I have my 4 runner serviced at Everett. I have been doing business with him for over ten years. He is a quality employee and excels in his position in the Service Dept.

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DealerRater Apr 20, 2019

We drove 2 hrs to this dealership and it was well worth it! Roy Price was willing to go the extra mile. He was easy to talk to and took his time with us. He’s just genuine and down to earth. He’s good at his job, but you can tell it’s not just a job for him. Chris Manley made the financing part easy and painless! We felt like he had our best interest at heart. Michael Conner, the General Manager, came to us and personally shook our hands and thanked us. We just felt appreciated and at ...

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DealerRater Apr 18, 2019

Came in for regular maintenance and was advised of recent recalls I was unaware of. They quickly addressed the recall items and I was on my way without having to make an additional trip.

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DealerRater Apr 18, 2019

Jennifer went above and beyond to make sure my buying experience was a good one. I would recommend anyone interested in a new Toyota to visit Everett Toyota and ask for Jennifer Myers.

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DealerRater Apr 17, 2019

My first visit to this dealer for my maintenance plan I purchased with car. The dealer accessed my records from another Toyota dealership and provided tire rotation and basic check of car features. Friendly, helpful plus they provided a complimentary car wash.

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DealerRater Apr 16, 2019

Everett Dealership is awesome to work with. Shelby made our experience amazing and simple. Knowledgeable and friendly staff, very helpful to ensure we received all the amenities we wanted on our vehicle.

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DealerRater Apr 16, 2019

Experience pleasant and repairs done in a timely manner with same day service. Loaner car made available. Service department was easy to work with and part was in stock.

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DealerRater Apr 13, 2019

Very helpful and friendly staff. Staff is very knowledgeable about the brand. Very clean business, and staff is available as soon as you walk in.

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DealerRater Apr 11, 2019

Service at Everett Mt. Pleasant has always been very good and they are very helpful. I have been a customer for over 12 years. I would recommend them to anyone.

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DealerRater Apr 11, 2019

Everyone I came in contact with was helpful and friendly. Buying a car did not make my head explode! Keep up the good work. You have an awesome staff.

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DealerRater Apr 11, 2019

Had a tire with only 20,000 miles leaking 4 lbs psi in 24 hours. Tire had a leak on the sidewall and was very hard to find, but it was. Replaced with a new matching tire at no cost under the platinum plan.

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DealerRater Apr 10, 2019

Excellent service and no pressure sales friendly a awesome goup from sales to services they make sure you are number one,and they backup what they tell you and Toyota is a great product

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DealerRater Apr 9, 2019

All went well except I drove over 3 hrs to get there and waited 4 to get credit check and paper work done. I thought that was a long time since price and trade in was already determined before I arrived. I also have always received a cup,hat or something when I bought a Gmc. This is my first Toyota and was expecting something like that

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DealerRater Apr 9, 2019

I took my Highlander in for the 5000 mile service. I made an appointment to have my tires rotated. My service was done quickly and, as always, they washed my SUV.

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DealerRater Apr 8, 2019

Shelby and the rest of the guys were great. Process was quick and easy!! We were driving off in a new car within 3 hours of pulling on the lot!

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DealerRater Apr 8, 2019

It was a pleasant shopping experience. I was determined to get a Toyota & Jennifer made it happen. All the rest of the folks that I had dealings with, were very nice & helpful. So now we have our Toyota!! And are very happy with it!!

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DealerRater Apr 7, 2019

My wife and I were very impressed with the service we received from Everett. Shaney Daniels was very helpful. We had a great experience during the process of purchasing our Tacoma.

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DealerRater Apr 7, 2019

Everything one would want a dealer to do they did it well. Go get yourself a vehicle at Everett and avoid the buyers remorse when you leave.

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DealerRater Apr 7, 2019

Shelby did a great job helping me with my lease. She was always easy to reach and always got back to me quickly. Because i was an hour away, we got the whole thing done over the phone which was a huge help. I just had to come by and sign the papers when it was convenient for me. I love my new Camry!

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DealerRater Apr 7, 2019

💯 recommend. Fast efficient and let's you know if there is any problem. Enjoying a cup of coffee and a donut while your car is being serviced. Thank you guys!

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DealerRater Apr 6, 2019

Great company. Fast. Honest. Loyal. You couldn't find a better dealership. We will never go anywhere else. Why would we? We have been treated like family each time we've had to go in.

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DealerRater Apr 4, 2019

Your service has always been a pleasure, & very precise xx.ups. Been with Mt. Pleasant Toyota for 11 years, and they make me happy every time with their friendliness & services.

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DealerRater Apr 3, 2019

Great service. Made appointment to have airbag recall service done. Taken care of quickly in time frame promised. Very friendly staff. Would definitely use again.

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DealerRater Apr 3, 2019

Problem evaluated and solved. Great job by Heather- explained what would be done, pricing, called with evaluation by computer and to tell me work was completed.

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DealerRater Apr 3, 2019

Excellent service. Sales person was very professional. He was interested in what I wanted in a vehicle. Clean dealership. Fast and efficient. Dealership felt like family.

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DealerRater Apr 2, 2019

Would like to thank Everette Toyota for my great buying experience! Would also like to compliment our sales person “Shaney” she was awesome to deal with and I would recommend her to anyone! She is very personable and willing to help In anyway she can!!

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DealerRater Apr 2, 2019

FAST, AND FRIENDLY. ISSAC CAME AND VISITED WHILE VEHICLE WAS BEING SERVICED. HE WAS OUR SALESMAN, AND IS STILL TRYING TO MAKE SURE WE ARE TAKEN CARE OF. GREAT JOB.

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DealerRater Apr 1, 2019

Shelby was a awesome saleswoman she went over everything with us. She just calling checking on us and helping she was very awesome. If we would buy again she would do it for us.

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DealerRater Apr 1, 2019

Everything was great!! Angel is a top notch salesperson who is always extremely helpful and if I am buying Toyota, I will always go to him!!

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DealerRater Mar 30, 2019

They were very friendly and gave me an excellent price. They were very informative after the sale. I definitely will recommend them. I had an awesome experience. I have ;purchased many cars and they did a great job.

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DealerRater Mar 30, 2019

Brain takes great care of the Customer. Gives you a complete detail of what service was provided with findings. Do need to change out envelopes in the night drop box, all wet and stuck together.

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DealerRater Mar 29, 2019

Very good dealership. Helped alot to get things fixed for me. Enjoy the letters the send and always checking up to make sure that you are happy with what you have.

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DealerRater Mar 29, 2019

Michael Connor, the new General Manager is not only extremely nice and helpful, but a very handsome young man. They make me feel special! I may go back today, just to say hello!

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DealerRater Mar 29, 2019

Wonderful service easy buying experience nice sales people. Was in and out. Easiest car buying experience. Salesman did his job offered lots of options. Would recommend

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DealerRater Mar 28, 2019

Excellent experience with the service. The part took a while to come in but once it was in they got on it right away. The job was done right and in a acceptable time frame.

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DealerRater Mar 28, 2019

It would really be a great customer service perk when a car is serviced to include 1. Wash vehicle (currently doing) 2. Chamy the exterior to remove water spots and give exterior windows a final wipe. 3. Vacuum the Interior. I have had this above service done at four DIFFERENT dealerships in the DFW area. It is a great perk and easy one of the major reasons I went back to the dealer for oil changes. I hope you take this under consideration.

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DealerRater Mar 28, 2019

The check up was good and they didn't take long to finish. Did wash car off, but failed to vacuum out inside of car.

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DealerRater Mar 28, 2019

Service staff is always polite and courteous have never had a problem with them. Always want to make sure that everything is taken care of . Detail needs to do a little better job when they wash your vehicle mainly windows but not a real big problem

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DealerRater Mar 28, 2019

They are always great, they take care of all my needs fast and effecient, the service team is great, a long with the sales team I am a Everitt fan for life.Thank you!

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DealerRater Mar 27, 2019

We had a great experience! Easy team to work with. Love Roy!!! Best Sales Man I would defiantly recommend buying a new car from this dealership. Best Price in area and online

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DealerRater Mar 27, 2019

The service there is amazing and the dealers make you fell right at home. The price are very far and reasonably accommodations for your financial needs

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DealerRater Mar 26, 2019

Had service work done. They were friendly and fast. Didn't take long got right on it ahead of schedule. Very informative and helpful with everything.

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DealerRater Mar 26, 2019

They were quick to get me in for my oil change. I was a little early and they took my car right back. It didn't take very long for it to be completed.

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DealerRater Mar 25, 2019

We have five Toyotas in our extended family and all of them are serviced at Everett. They have provided good maintenance and service for our vehicles since we moved to the area seven years ago. We are grateful to have them in the neighborhood.

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DealerRater Mar 25, 2019

My appointment was at 10.00 Saturday and when we arrived early the service man told us the department was running alittle behind but it was not too long. The waiting area was very comfort and nice clean. Also, they offer free coffee and cold drinks.

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DealerRater Mar 25, 2019

Always a pleasure to bring my tuck in for service at Everett Toyota, they are kind, courteous and honest. I appreciate their prompt service on each visit.

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DealerRater Mar 23, 2019

They did a really good job on the whole process. It was really quick and they was willing to get things where I needed them. Very friendly company.

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DealerRater Mar 23, 2019

S topped in for another reason and asked if they could perform a 15,000 mile service on my Highlander. Brian said sure. Took a total of 35 minutes. In and out. great service.

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DealerRater Mar 22, 2019

The service center at Everett Toyota is the very best. They always work to accommodate us when we need service. They are pleasant and give us just what we need.

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DealerRater Mar 22, 2019

Good service good people and I will be back for all my profesional care at Everett toyota Mount Pleasant Texas I feel comfortable relax I always have a thirst quencher and a snack thanks to the toyota team

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DealerRater Mar 19, 2019

Great service,friendly and welcoming. Very helpful and patient. A very welcoming environment. I will come back again and recommend to others to do so as well.

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DealerRater Mar 18, 2019

Shelby was great in helping us find exactly what we were looking for. Her customer service was exactly what we were looking for. We left the dealership with a brand new car for my 16 year old daughter!!

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DealerRater Mar 14, 2019

Exceptional service! Rowdy was our salesman and we couldn’t have asked for an easier car buying experience. He really went above and beyond to make sure we were taken care of. If your looking to buy definitely ask for him!

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DealerRater Mar 14, 2019

They are always fast and friendly. Just wish they would have vacuumed out my truck after the service. I thought that was part of a service visit.

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DealerRater Mar 14, 2019

Very efficient and friendly, Answered all of my questions. Very professional and police salesman Isaac Jaime. Great purchasing experience. I have purchased several vehicles from Everett's. A very positive experience. Great prices and selection of vehicles. I highly recommend them.

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DealerRater Mar 14, 2019

Friendly, fair, and helpful people. They will work with you to get the best deal on a new car. But always do your homework before shopping for car anywhere. I like car gurus.

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DealerRater Mar 12, 2019

Little things were always taken care of so well, resetting the car clock ( day-light savings time) tangled seat belt, phone and radio connection, as well as oil changed and tire rotation. Thanks for the super experience

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