Customer Testimonials
Good and respectful people that has good management and talking to other in a calm manner
It looks like if you bought a $63,000 car they would give you a hat or keychains or mugs
Courteous and always review work before starting. The staff deliver what they promise and keep us informed during the process.
The service department was a little slow in getting back to my husband and I. Although they were very nice to us.
Friendly greeting upon arrival. Kept us informed of progress during the wait time and reviewed what the mechanics had performed including a check of the condition of the vehicle going foward. Overall, a job well done.
This dealership goes above and beyond seeing that my car wishes came true. Roy was outstanding. He listened and found exactly what I was looking for. A few days after I got my car he texted to make sure I was happy. I haven’t purchased a car in a long time so there’s a lot of buttons and lights that I have never dealt with. Roy has answered “new car” questions without making me feel goofy for asking I highly recommend giving them a call and ask for Roy.
It was a good experience. I just wish I knew more before leaving about condition of my car.
Always satisfied with service.. Federico is the best service manager.!!! We have been with this dealer for many years
Federico has top notch customer service skills. He’s always up front with what work needs to be done and how long it’s going to take. He’s always smiling and pleasant to deal with. I’ve never had an issue with the service department
Great people. Wonderful service department. Has kept my Highlander running for more than 200k miles!
Everyone at the Deslership was helpful and friendly. They answered every question and helped us find the car that fit our budget.
Always great service. Always explains what the problem is and real easy to do so.
Very friendly staff. Had me in and out in no time. Quality service. Very competitive pricing. Thank you Mt. Pleasant Toyota!
David was awesome. The drive from Shreveport was well worth it. David and the staff were very attentive and friendly. Will referring anyone who ask to Mr. Pleasant Toyota.
They are friendly and helpful. When they put standard oil in our vehicle on our last service and we brought for a new oil change, they apologized which is rare these days.
This dealership is very professional and polite and made me feel very comfortable, but after agreeing on the price the time it took to sign the documents took too long. I had a friend waiting in a car over an hour. That should only Have taken 15 minutes. I recommend this dealership. Nobody’s perfect.
The employees are top notch. They are friendly, helpful, and efficient. I even discussed the possibility of buying my next Toyota from them because they took the time to find out what I wanted and we discussed what could be available on my next car. Again…top notch!
Received immediate help upon arrival and on-time service. Service personnel communicated vehicle status and cost.
The service was fast and a fair price. I was in there two times today. The first time for about 1 1/2 hrs, the second time only 45 minutes..
Our family's go to dealership, for every need,oil change,tire rotation,,other maintenance needs.
Purchasing a vehicle was a quick and easy process from start to finish. Would definitely recommend.
Service is always on the mark. A great dealership for regular maintenance. I will take all my Toyotas there.
Kenzie did an amazing job. She found me just the truck I needed. Definitely recommended.
David Munoz is top notch!! We are repeat customers of his for a reason. He's not a typical salesman, listened to what we cared about and what we were looking for. David is the best in class! We appreciate all the help finding our new Tundra and Camry! Thanks!!!
As always the salesman was very efficient and provided excellent guidance with my lease of Camry. This is the second time he has helped me in leasing a Camry, before leaving in my new car, Mr. Price assisted me in setting up phone and other options! Getting contract and financial set up was a breeze.
Service department is always friendly and eager to assist the customer. Consults with customer if anything extra needs to be provided for the vehicle.
Robert and Brandon were both amazing! They both worked so hard to get my granddaughter her first car purchase!
Kenny is doing a great job. Great service. Best I’ve ever seen. Highly recommend
The staff is really great and attentive. Very personable and a pleasure to work with. Thank you Roy and Chris!
It was great customer service thanks for your service. I be back next time extremely very good experience
I located a pre-owned Expedition we were shopping for, the vehicle was represented the way it was on their website, I had spoken with Kenzie, she was very accommodating and answered my questions, after driving to see it and evaluate the vehicle we did purchase, there was not much negotiating and no high pressure sales, we also dealt with Rowdy for financing and left with it. Very pleased with the dealership.
They are helpful. I like the fact that when a filter needs to be replaced, they bring the old one inside so you can make a good decision. The mechanics offer advise as to what you need to do for your vehicle but no pressure. Everyone is courteous.
Recall was completed as scheduled and also was provided courtesy transportation to and from desired location so I didn’t have to wait long at dealership.
Great customer service Mr.David took care of me and helped me to get my dream car. I highly recommend him he was a professional and answered all my questions.
Could not have been a better experience, great service from all that helped with purchase, especially, Roy Price.
Josh W and Rowdy did a great job helping me with my 2019 Tundra purchase. I highly recommend this dealership for all your automotive needs!
They keep their appointments well. Service tech are very polite and accommodating. Excellent price. Thas why i bought my truck there 4 years ago and continue to go back for service.
Clean building. Attentive, informative sales people. Great service department. No high pressure put on me to purchase.
Very proficient, easy to talk to no pressure on sales takes their time to explain
I am very pleased with our purchase. Davis Munoz was helpful and very professional. He invested time and effort making sure I was happy.
Everything is always top notch at this dealership. Friendly people and excellent service. Highly recommend.
Salesman was very nice and helpful. The process was quick and a very enjoyable experience.
Love the quick service, never disappoints, would highly recommend to anyone and everyone. Christi was great
Came in for service on my 2019 Tundra. Had Robert Lopez and Rowdy Ryan give me a price on a 2024 Tundra Limited 4x4. Needless to say we drove home in the new Tundra. Love all the safety features verses the 2019. No pressure sales. Pleasure working with both Robert and Rowdy. Highly recommend Toyota of Mount Pleasant for all your vehicle needs.
It was great, Roy Price was an excellent help. He explained to me the deals yall had and made it understandable
I was well Pleased with Mt. Pleasant Toyota and my Salesperson. He was very helpful in every way from the start to completion.
I try to always tell it like it is and I always want to wait a few days after my encounter with a business. That way emotions have a chance to simmer down after a transaction whether it went good or bad. When it's time for me to purchase a vehicle, I look forward to it about as much as looking forward to going to the dentist and having a root canal done without novocain. Prior to visiting Toyota of Mt Pleasant, I visited another dealership (non-Toyota) that had a used make and model car I was interested in. ...
I was in and out in no time. Customer service skills are top shelf. They're polite, quick and there's no hassle. I could go to another Toyota dealership, but I always choose Mt. Pleasant, TX because of the way I'm treated.
Service department is fantastic. Mr. Hernandez, one of the service writers, is always very polite and professional. His attention to detail and concern for the customer is exemplary.
I have been taking my vehicles for service to this dealership since 2009. I have always been taken care of in a timely manner. I don't take my vehicles anywhere else for service. The staff are great and always friendly. Love this dealership.
Toyota Mt. Pleasant has the BEST staff, I have purchased all of our family vehicles here.
Always has Great service!! Best Toyota out there! Always makes sure I’m in tip top shape.
Roy and Brandon made the entire process smooth and stress free. We will definitely return when it’s time to look for another car.
Clean knowledge understood what I wanted.no time waste on petty stuff that most other dealer do
They were very helpful compared to the other Toyota dealerships close by and got me the deal I was looking for
Everyone was very professional, courteous, helpful. Easy and pleasurable people to work with, especially Roy Price and Rowdy Rhyme. I will recommend these men to my friends.
Very attentive, listened to our needs/wants and work very hard to meet them all. Very Honest and transparent - very nice to see when buying a car - very refreshing. Would do it again in a heartbeat. Thanks to David, Chris and Brandon.
Competitive pricing right out of the gate, no pressure, no hassle working with these people.
Awesome service. Knowledgeable people. Haven't experienced the service dept yet and hope I don't have to for a long time.
Very friendly and helpful staff. Will do business with this dealership again and recommend to friends/family.
David was great! It was a hassle free process and I would buy from there again.
Every one at dealership was very helpful it was a pleasant buying experience I would recommend.
We had a great experience with David Munoz! We bought 2 vehicles from him and he was very professional and easy to work with. He went above and beyond by coming and picking up my vehicle and bringing it back for service. Will definitely refer him and Toyota of Mt Pleasant to friends.
Thus is my second vehicle I have purchased from Toyota of Mt Pleasant. The service was exceptional and uncomplicated. I have trusted this dealership in the past with my first Toyota purchase and will continue to bring my recent car purchase in for service. Even though it is 60 miles from my home. Thank you for making a difficult situation fast and easy.
Great experience with Roy Price and the dealership in general in purchasing a new RAV4. Drove over 200 miles just to do business with Roy.
Roy Price had the car we wanted to test drive ready to go when we arrived. No waiting! He was very friendly and knowledgeable.
This was the best car-buying experience ever! David Muñoz was an excellent salesman who knew everything about the vehicle. All were friendly and professional.
They helped us locate a car that was in our price range and called us to view it before it was officially placed on the lot.
Good folks to do business with. I would highly recommend them. They went above & beyond to earn my business.
Great place to buy a vehicle I've bouhht several At this business salesman are great
Without a doubt the best experience buying a vehicle Josh Weatherall was outstanding the service manager and finance manager outstanding customer service
Very friendly dealership. We went in for an oil change on my husband's car and ended up purchasing a used vehicle for myself. Roy was a perfect salesman. He followed up before the purchase & after.
Awesome people they help me make a decision that was best for me awesome staff
Amazing customer service. I am very impressed with the new vehicle and satisfied with it.
Christi was great and so helpful! I had issues before and she and Mike made sure I was taken care of. GREAT customer service and fast! Will definitely be going back for oil changes and tires..
The sales poeple are very nice and have great customer services. I will definitely come back
This dealership had great service and they made it easy to work with with n
Friendly dealership. Josh always takes care of business! Always makes sure everything is ready to go.
They are all very friendly and nice, the salesman, David Munoz was fantastic to deal with, kept me informed of when my vehicle would be delivered and answered any questions that I had. The financial person was fantastic as well. Would definitely recommend them!!!
Hard to view cars to make a decision In this new era of no cars on lots due to chip shortages since covid. We know Toyota's excellence in quality and ordered a new 2023 Toyota Sienna . Roy in Sales and Rowdy in financing made our purchase experience effortless. Look forward to many more years of driving a Toyota! Gary Ellis
The service is great and the waiting time is good compared to other places. I’ve had good service in the last 3 years and everyone is welcoming and helpful.
They did not play games and got exactly what I was looking for. Everything as promised. I will use them again
Josh Weatherall has made our company car purchases an easy process over the past 5 years!
Sam was very helpful and called me first of all the dealers that I contacted.
The dealership is very clean, friendly, and has a great salesman Josh Weatherall. This is the second car we have purchased from him in Less than 6 months. He kept us informed on the process of the Grand Highlander being delivered to the dealership. He followed up with a phone call to see if we were pleased with the vehicle.
They were really helpful in helping me find the right car and price for me .
The sales man was very nice and helpful just wish the full price of everything was upfront felt kinda deceived
Gave me all the information over the phone and nothing else was mentioned after I got there, like destination charges or extra fees, like vandergriff Toyota. Vandergriff added 6000 to there used (2023) with 2000 miles on it. It cost more than a new one. Salesman, David was great, answering all our questions and showing us all the functions of the Rav R. I have bought 8 vehicles from vandergriff but not any more.
We were met promptly and treated well... Our sales lady Eneyda was very respectful of our time and kept us informed of the roll out of the Grand Highlander...she never called us too much.
Josh was awesome. The atmosphere was comfortable and they answered any questions I had. I highly recommend this location.
good place to buy cars in mount pleasant! great people selling great cars. great experience.
Josh made the process very easy for us. We will definitely contact them again for our next Toyota.
Bought a vehicle online and was contacted by the manager immediately who walked me through it and added extras without hesitation and made this the absolute easiest car buying experience I’ve ever had! And the salesperson who sold it to me went above and beyond! Thanks Chris and Mrs. Jimmiez!
Couldn’t be happier with the buying process, quick and easy, and Josh is great.
Professional service. Felt very comfortable. Great people. Found exactly the car i was looking for.
Very professional service, I had an absolutely amazing experience working with Toyota of Mount Pleasant.